Benefits Overview

We recognize that employees are one of the most important assets of a business, if not the most important. The Lighthouse Benefits Group specializes in assisting employers to develop a strategy for a long-term cost effective employee benefits package to attract and maintain employees in today's competitive market.

We accomplish this through:

Carrier Relationships

We are one of the largest producing agencies for some of the leading employee benefits carriers in Michigan including, but not limited to:

• Priority Health
• Blue Cross Blue Shield of Michigan
• Companion Life Insurance Company
• Humana
• Delta Dental Plan of Michigan
• Metlife

The volume of business and relationships maintained with these and our other carriers allow us to be a partner for your business as we can better guide you through the differences in their offerings and leverage our business with them to ensure you the best rates possible.

Client Education and Communication

Our professional benefits team provides:

• Ongoing educational seminars for employers and their employees
• Web based communication tools to facilitate communication with your employees
• Customized benefit booklets and enrollment materials
• On-line enrollment capabilities

Ongoing Program Management and Support

Our professional benefits staff provides full policy and market review during the initial sales process as well as each renewal in a timely and accurate fashion. This ensures your business has the right employee benefits package at the most competitive rates. In addition, we provide full day-to-day administrative support for your organization to navigate the complex healthcare and benefits system.

Competent and Dedicated Service Staff

Our Employee Benefits Team is here to assist in day-to-day support for our clients including, but not limited to:

• HIPAA Compliant Claim resolution
• Billing and Enrollment Issues
• Employee and Employer Communication
• Grievance Issues
• Coverage questions
• Overall adminstrative support

Investment in Technology

Superior client administration software to facilitate web based:

• Communication
• Policy upgrades
• Access to up-to-date industry, benefits and legislative information
• Access to administrative forms
• State of the art phone system
• Human Resource support tools
• Complaint tracking and resolution measurement systems
• HIPAA complaint carrier and client communication